Privacy Policy

This Privacy Policy explains how Aurevella collects, uses, discloses, stores, and protects personal information when you:

Visit our website
Purchase a product
Create an account
Subscribe to communications
Submit a review
Contact customer support
Otherwise interact with our online store

For purposes of this Privacy Policy, “Aurevella,” “we,” “us,” and “our” refer to Aurevella.

1. Contact Information

Aurevella
2201 Sunset Dr
Balch Springs, TX 75180
United States

Email: support@Aurevella.store

2. Personal Information We Collect

The information we collect depends on how you interact with our store.

Identity and contact information

We may collect:

Full name
Email address
Telephone number
Billing address
Shipping address

Order information

We may collect:

Products ordered
Order number
Purchase date
Transaction amount
Payment status
Delivery information
Return and refund history

Payment information

Payments are generally processed by third-party payment providers.

We may receive limited payment information such as:

Payment method type
Transaction status
Billing details
Last digits of a payment card

We do not normally receive or store complete payment-card numbers.

Account information

When you create an account, we may collect:

Login details
Saved addresses
Order history
Account preferences

Device and website information

We may automatically collect:

IP address
Browser type
Device type
Operating system
Referring website
Pages viewed
Links clicked
Shopping-cart activity
Approximate location
Cookie identifiers

Customer communications

We may keep copies of:

Emails
Contact-form messages
Return requests
Customer-service communications
Product reviews
Survey responses

3. How We Use Personal Information

We may use personal information to:

Process and fulfill orders
Verify and collect payments
Send order confirmations
Provide shipping and tracking updates
Manage returns and refunds
Respond to customer questions
Maintain customer accounts
Prevent fraud and unauthorized activity
Improve our website and customer experience
Analyze website performance
Personalize content and advertising
Send marketing communications where permitted
Maintain accounting and tax records
Enforce our policies
Comply with legal obligations

4. How We Disclose Information

We may disclose information to service providers that help us operate our store, including:

Shopify and website-hosting providers
Payment processors
Shipping and fulfilment companies
Customer-service platforms
Email and marketing providers
Analytics providers
Advertising platforms
Fraud-prevention services
Professional advisers
Government authorities when legally required

These providers may receive only the information reasonably necessary to perform their services.

Shopify provides privacy controls such as privacy-policy settings, cookie banners, and data-sharing opt-out pages, but merchants remain responsible for making sure their policy matches their actual data practices.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

Operate essential website features
Remember your preferences
Keep products in your shopping cart
Maintain account sessions
Prevent fraud
Understand website traffic
Measure advertising performance
Personalize marketing

You can manage cookies using your browser settings or the privacy controls displayed on our website.

Blocking some cookies may affect website functions.

6. Marketing Communications

We may send promotional emails when:

You subscribe to our mailing list
You consent during checkout
Applicable law otherwise permits us to contact you

You can unsubscribe by selecting the unsubscribe link in a marketing email or contacting support@Aurevella.store.

You may continue to receive non-promotional communications relating to orders, returns, security, or customer service.

7. Targeted Advertising

We may work with analytics and advertising providers to understand customer interests and display more relevant advertisements.

Depending on where you live, you may have the right to opt out of certain targeted advertising, data sharing, or sale-related activities.

Where required, applicable controls will be available through our website or by contacting us.

8. Legal Bases for Processing

Where applicable privacy laws require a legal basis, we may process personal information because:

It is necessary to fulfill a contract with you
You provided consent
We have a legitimate business interest
We must comply with a legal obligation
Processing is necessary to protect legal rights or prevent fraud

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete transactions
Maintain accounting and tax records
Resolve disputes
Prevent fraud
Enforce agreements
Comply with applicable law

Different categories of information may be retained for different periods.

10. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on where you live, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of eligible information
Obtain a portable copy of information
Restrict or object to certain processing
Withdraw consent
Opt out of certain targeted advertising
Appeal a decision concerning a privacy request
Submit a complaint to a privacy authority

To submit a request, email support@Aurevella.store with the subject line Privacy Request.

We may need to verify your identity before completing the request.

12. International Customers

Our store and service providers may process information in countries other than the country where you live.

Where required, we use appropriate measures intended to protect information transferred internationally.

13. Children’s Information

Our website is not intended for children who cannot legally consent to online services in their jurisdiction.

We do not knowingly collect personal information directly from children without appropriate authorization.

A parent or guardian who believes a child has provided information may contact us to request its deletion.

14. Third-Party Websites

Our website may contain links to independently operated websites.

We are not responsible for the privacy, content, or security practices of those websites. Review their policies before submitting personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy as our services, technology, or legal obligations change.

The latest version will be posted on this page with the updated revision date.

16. Contact Us

For privacy questions or requests: